Frequently Asked Questions
Everything you need to know about your next adventure with Summits Outdoor.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please ensure the gear is in its original condition to qualify for a full refund.
Are your jackets and hiking boots waterproof?
Many of our products feature GORE-TEX or proprietary DWR coatings. Please check the 'Technical Specs' section on individual product pages for specific waterproof ratings.
How do I determine the right size for me?
Each product page includes a detailed size guide. We recommend measuring your chest, waist, and inseam to compare against our charts for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer a warranty on your gear?
Yes, all Summits Outdoor products come with a one-year limited warranty against manufacturing defects in materials and workmanship.