Returns & Exchanges
At Summits Outdoor, we want you to be fully equipped for your next adventure, which is why we offer a 30-day window for returns on all unworn gear. If your apparel doesn't meet the demands of the trail, we provide easy exchanges or full refunds to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your replacement items within 5-7 business days.